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Privacy policy

PRIVACY POLICY INCLUDING COOKIE NOTICE www.cbdsuperhero.cz

These are the privacy policies of the entrepreneur - Hana Kurelová, IČO: 71667679, with registered office at Jaurisova 515/4, Praha 4 – Michle, 140 00 (Operator or we) as the operator of the website www.cbdsuperhero.cz (Website) and the seller of the goods described in our terms and conditions available on the Website (Terms), in particular the presentation of cbd products and their sale through the e-shop (Services).

Read how we process your personal data if you are a user of our Services, for example if you subscribe to our newsletter (you). This policy also contains important information about your rights.

Who processes your data:

The controller of your personal data is the Operator (Controller) and other persons who supply their services to us are processors. You can contact the Administrator at its registered office or by email at info@cbdsuperhero.cz.

What personal data do we work with?

Your email address and other information you provide to us when you create an account to use our Services, when you use our Services, or information about our cooperation if you supply us with services (such as information you give us when you sign up for our newsletter).

Why we process your data, what personal data we process, and what the legal basis is:

We, as the Operator, process your data for the following purposes:

1.
To provide the Services (or sell cbd products): In order to comply with our contractual obligations to you under the Conditions. These obligations constitute performance of the contract between you and us. For this purpose, we may process your data that you have provided to us or that you will provide to us in the future by creating a user account on our Website or otherwise using our Services.
2.
To send newsletters: If you have subscribed to our newsletter, we will occasionally send you newsletters about our Services in order to fulfil your order. If you have registered on the Website and have not opted out of receiving our newsletter about our Services, we may occasionally send you this newsletter as it is in our legitimate interest to do so. You can cancel the newsletter at any time in the manner described below (objections to processing). If we explicitly ask you if you wish to receive our newsletter and you do not confirm your interest in receiving it, we will consider this as a refusal and will not send you the newsletter.
3.
To promote and improve the Services: If you use our Services, we will occasionally notify you of news relating to such Services. This also applies if you do not subscribe to the newsletter. You can refuse to receive our newsletters at any time, however, the promotion of our Services is our legitimate interest.
4.
To protect our rights: The operator may process your data necessary to assert its rights. At the same time, after you cancel your registration (user account), we may need your data in order to protect our rights. Such purpose is our legitimate interest and we are entitled to process your data that you have given us or that you will transfer to us in the future in the course of dealing with your use of the Website. Such data may include, in particular, your name, contact details and details of the registration process.
5.
To fulfil legal obligations: For example, if you unsubscribe from our newsletter, we will work with the information so that no newsletter is sent to you.

How long we will process your data:

We will process the data for the purpose of subparagraph (1) - the provision of the Services - for the duration of your registration or for the duration of the contractual relationship between us.

We will process the data for the purpose of subparagraph (2) - sending newsletters - until you have opted out of receiving newsletters.

We will process data for the purpose of sub-paragraph (3) - promoting and improving the Services - for as long as our legitimate interest continues or you do not refuse such processing.

We will process the data for the purpose of subparagraph (4) - protection of our rights - as long as our legitimate interest continues.

We will process the data for the purpose referred to in sub-paragraph (5) - compliance with legal obligations - for as long as our legal obligation continues.

To whom we may transfer your data:

We may transfer your data to other processors who supply us with IT, marketing and other support services, but always in accordance with the purposes set out above. If we transfer your data outside the EU, the protection of your personal data will be ensured on the basis of standard contractual clauses. Further information is available on the European Commission's website.

Your rights

Data protection legislation guarantees you various data protection rights: To the extent guaranteed by the data protection regulations - in particular the GDPR - you can request access to your personal data (i.e. information about what specific data we process and how we process it), restriction of the processing of your data (i.e. that we have not yet deleted the data, but we will not process it) and its deletion and correction (always if the legal conditions for this are met), and in addition you can object to processing and exercise the right to data portability. To exercise any of these rights, please contact us using the contact details above - the easiest way is to send us an email (info@cbdsuperhero.cz) and we will be happy to help you exercise your rights. If you believe that we are violating the law by processing your personal data, you can file a complaint with the national supervisory authority (for the Czech Republic, the Office for Personal Data Protection - www.uoou.cz).

Objections to processing:

If you do not agree to us using your data to send you newsletters, you can refuse. The easiest way to do this is to use the link in each newsletter, or you can send us an objection by email or letter, and if technically possible, when you register. If you refuse such processing, we will stop sending you newsletters. You can also refuse other processing based on legitimate interest and we will restrict it unless we can demonstrate compelling and qualified legitimate grounds for the processing.

Cookies and other network identifiers

When you use our Website, we or third parties store small identification files on your computer, collectively called cookies, which allow us to recognize that you are returning to our site from the same computer, allow us to remember some of your choices and allow us to verify whether you belong to a group that should be shown certain advertisements. We also use measurement pixels (sometimes called web beacons), which are small images on a web page that are designed to collect certain information from your computer, such as its IP address or browser type.

The Operator does not use any of these network identifiers to identify you as an individual by associating the identifying or contact information it has about you with the identifier.

We use cookies and other network identifiers for the following purposes:

technical cookies
for our online shop to function properly (e.g. so that you can create a user profile, log in and purchase goods and services). Without them, our online shop would not be able to function at all. These cookies are always active (you cannot refuse their processing) because they are necessary for the functioning of the website.
preference cookies
allow the website to remember information that changes how the website behaves or looks. For example, your preferred language or the region where you are located.
analytical cookies
evaluate advertising and other content and improve the operation of the Site and Services, allow us to learn about the settings that have been selected on a given computer and browsing experience, and allow us to learn what the user of that computer was interested in.
marketing cookies
display relevant advertising: Depending on the information collected, we and third parties may display advertising to visitors to our Website that may be useful to them.

You control the use of cookies: All standard browsers allow you to set whether cookies will be stored on your computer and allow you to delete cookies already stored.

On our website you are asked to consent to the use of cookies. With the exception of technical cookies, without which the proper functioning of the website would not be possible, you can refuse or withdraw your consent to the use of a given type of cookie through the Privacy Settings.

Some cookies and other network identifiers on our website are operated in whole or in part by third parties. These parties have their own terms and conditions governing the use of network identifiers. Please also familiarize yourself with these conditions:

Google Analytics
the possibility to refuse its use and more information can be found here: https://tools.google.com/dlpage/gaoptout
Facebook pixel
more information here: https://cs-cz.facebook.com/about/privacy
ExactMetrics
more information here: https://www.exactmetrics.com/privacy-policy/

To the extent that cookies and other network identifiers may also be personal data, you have the rights set out above under "Your Rights".